Don’t let your tools define your documents

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There are times when I’ve seen documents with slabs of text describing something which could be easily communicated in a quick sketch or an annotated image. When I’ve asked the document author why they didn’t include some images when it seemed like it would’ve been clearer, the answers are often along the lines of 1)… [continue]

Time spent can just be time wasted

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There are times when I’ve seen producers get people started on a task even though the brief isn’t ready. Even though we want to avoid having people sitting around waiting for briefs, be careful doing this because sometimes getting started before all the information is ready can be not only unconstructive, but actually destructive. When… [continue]

Why use standardised templates and systems

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There are some documents that you create over and over again as you work, things like statement of work contracts, estimate spreadsheets, project plans, meeting minutes. These documents should always be templated, and if possible, be consistent across a company. This isn’t just because it’s nice to have consistent branding, or because it saves the document… [continue]

Respecting role boundaries

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Many creative businesses gravitate towards loose structures and flat hierarchies because the autonomy which it allows is more conducive to innovative, non-routine work than rigid structures. However, working within this kind of arrangement has its own pitfalls. One that I’ve come across frequently while working in this kind of setup is where one (or more)… [continue]