Maintaining morale

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High morale inoculates a team against temporary pressures. A team with high morale has members that like, trust, and respect each other, which makes them feel more confident in tackling problems together than a group with low morale. Given similar levels of ability, a team with high morale is more likely to succeed in a… [continue]

On briefing, A-Teams, and MasterChef

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I’ve been a long-time MasterChef fan, and love seeing all these amazing dishes being created, but the episode I always most look forward to each week is the Team Challenge. I think it’s my favourite because it relates to something I think about all the time — how, no matter how good your individual team… [continue]

Accountability for estimates

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Sometime early on in my career as a producer, I remember seeing a designer argue with another producer. The producer was briefing in some work, saying there were two days to complete it. The designer thought it was unreasonable — it was more like a four- or five-day job — and asked who estimated the work…. [continue]

Time spent can just be time wasted

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There are times when I’ve seen producers get people started on a task even though the brief isn’t ready. Even though we want to avoid having people sitting around waiting for briefs, be careful doing this because sometimes getting started before all the information is ready can be not only unconstructive, but actually destructive. When… [continue]

Respecting role boundaries

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Many creative businesses gravitate towards loose structures and flat hierarchies because the autonomy which it allows is more conducive to innovative, non-routine work than rigid structures. However, working within this kind of arrangement has its own pitfalls. One that I’ve come across frequently while working in this kind of setup is where one (or more)… [continue]

Know when to panic

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I think it’s a common misconception that good producers don’t panic. When you are trying to push for the best work possible, you will always be treading the fine line between success and failure, and it’s normal for there to be moments of panic. However, good producers know the right times to panic. The right… [continue]