Why use standardised templates and systems

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There are some documents that you create over and over again as you work, things like statement of work contracts, estimate spreadsheets, project plans, meeting minutes. These documents should always be templated, and if possible, be consistent across a company. This isn’t just because it’s nice to have consistent branding, or because it saves the document… [continue]

Write it down

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I’ve noticed many people seem averse to writing things down, especially in long form (paragraphs, rather than sentence-long instant messages). Often I’m asked to “have a chat” about something which I think could have be said in writing. The reason I’ve most often heard cited for transmitting information verbally instead of in writing is that… [continue]

Not just the messenger

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One of the key responsibilities of a producer is to liaise between the project team and the client. But often, I’ve seen producers simply forward emails with feedback from the client to the team, without at all processing the request themselves. This is lazy liaising. Before any changes are passed on for execution, I would expect… [continue]

Meetings are expensive – use them wisely

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Meetings are expensive. They can swallow up many man-hours if there are many people involved (translate that into dollars using your company’s charge-out rate!), and when people’s days are peppered with meetings, it’s difficult to be productive with the fragments of time that are left. On top of that, if a meeting is unstructured and the right… [continue]